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System Support Specialist - Watchung, NJ

Watchung, NJ 07069

Posted: 04/24/2019 Industry: Staffing/Employment Agency Type: Direct-Hire

CoWorx, an established leader in the $145 Billion commercial staffing industry is seeking a dynamic, motivated IT professional to join our growing team as a System Support Specialist. For the right individual, this represents an opportunity to develop your career with a company that is known across the industry for the quality of our customer service. Our culture is one of transparency, honesty, respect, collaboration, fiscal responsibility and customer service to ourselves, our customers and the communities in which we operate. If you enjoy being part of an elite team, have a passion for winning, and want an opportunity to grow your career, then CoWorx is the place for you. We truly believe that “Together, We’re Better”.

 

Key Responsibilities:

  • Troubleshoot and repair desktops, printers, scanners, and other peripheral devices
  • Document and log new and existing trouble tickets
  • Provide client support and technical issue resolution via email, phone and other electric medium
  • Configuration of equipment to connect to the corporate network
  • Maintain equipment inventory
  • Image, configure and deploy new desktops and laptops to users
  • Assist corporate I.T. in managing servers LAN/WAN, telephone and similar technologies
  • Perform creation of new accounts using company provided tools, unlock passwords, and restore files
  • Remove viruses from infected workstations (virus software management)
  • Installing and supporting equipment at remote facilities

About You:

  • Associates degree or equivalent
  • Bilingual (Spanish) encouraged but not required
  • Minimum 3 years of experience with PC support including deployment
  • Strong desktop support experience
  • PC Hardware and troubleshooting repair
  • Minimum 1 year with direct client interaction
  • Proficiency with Microsoft office applications
  • Windows 7 / 10

 

About CoWorx:

CoWorx is a growing staffing solutions company with over 90 locations nationwide partnering with clients to provide staffing and payroll solutions for their workforce needs for administrative, call center, light industrial, distribution, 3PL, and luxury beauty/fragrance work.

Kelly Anne Karcich

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