Join the CoWorx Team

More than just a job; CoWorx offers rewarding and inspiring careers.

Bilingual Customer Care Representative

Morristown, NJ

Posted: 03/30/2023 Industry: Staffing/Employment Agency Pay Rate: $20-23/hr Type: Direct-Hire

Job Description

Job Title: Call Center/Recruiter- Bilingual in Spanish a must

Location: Morristown, NJ

Salary: $20-23/hr.

Hardworking, driven, people & service oriented - does that sound like you?

Working at CoWorx is a unique experience. This isn’t just any staffing job; this is an opportunity to facilitate rewarding and memorable experiences through the work you do every day. This is an opportunity to continue the CoWorx mission – creating relationships and experiences so people are valued and fulfilled. CoWorx is more than just a job placement agency. For over 40 years we have been a staffing leader, placing talented people with great organizations all across the US. We attribute our success to our unmatched commitment to people - our field talent, our clients, and our employees.

The Call Center/Recruiter will be responsible for being the main point of contact for one or multiple luxury beauty clients. Drive our business forward with excellent customer service skills via phone and email and assist candidates with onboarding.


In this role you will:

  • Disseminate information articulately to customers, field talent, and coworkers via phone and email
  • Initiate, schedule, and attend client appointments & conference calls with client(s) for quality assurance and updates
  • Recognize potential Employee Relations issues & offer problem resolution suggestions before escalating to management and/or Human Resources
  • Determine workflow inefficiencies, offer suggestions for improvement, and seek resolution
  • Proactively seek & recognize business development opportunities
  • Actively volunteer & participate in projects
  • Provide daily phone and email support
  • Proactively seek work during down time and provide coverage for absent employees
  • Document and maintain employee, company, & assignment records in our database


Let's talk about some basics:

  • Bachelor’s degree in Business Administration/Communications or equivalent work experience preferred
  • Minimum of 2 years of Customer Service experience (retail, fragrance, cosmetic and/or fashion a plus)
  • Intermediate Microsoft Word, Outlook, and Excel skills required
  • Ability to prioritize and shift time management as dictated by business needs
  • Ability to remain composed and professional in tough or challenging situations.
  • Customer service focused to provide satisfaction and excellent results.
  • Demonstrated sense of urgency; deadline driven
  • Exemplifies Integrity and a strong work ethic
  • Accuracy and efficiency; strong attention to detail
  • Integrity and strong work ethic
  • Strong verbal and written communication to all levels of an organization including vendors.
  • Team player and resourceful
  • Human Resource experience and labor laws knowledge a plus
  • Payroll and/or invoicing experience a big plus


At CoWorx, we are committed to our employees and will support you on the road to professional success. Apply with us today!

Meet Your Recruiter

Christina Nichols

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.